Frequently Asked Questions

Everything you need to know about shipping
We process and ship orders within 24 hours on business days, so your ELUNOVE is on its way fast.
Most orders arrive within 7 to 15 business days after shipping.
Absolutely. As soon as your order ships you will receive an email with a tracking link so you can follow it right to your door.
Yes, we ship worldwide. See our full shipping policy for details.
You can reach our support team through our contact page any time. We are always happy to help.

Still have a question?

Our support team is happy to help with sizing, care, and product questions.

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